Privacy Policy

Last updated: November 2024

1. Introduction

Drakon Systems Ltd ("we", "us", or "our") operates the Drakon AI platform (monitor.drakonsystems.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Account Information

  • Email address (required for account creation)
  • Full name (optional)
  • Password (stored as a secure hash, never in plain text)

Service Data

  • Error data from connected monitoring services (Sentry, etc.)
  • Code repository information (for GitHub-connected sites)
  • Website content (for WordPress-connected sites)
  • AI analysis results and suggested fixes

Usage Data

  • API call counts and timing
  • Features used within the platform
  • Error logs for debugging

3. How We Use Your Information

  • Provide the Service: Process error data, generate AI analyses, create pull requests
  • Improve the Service: Analyze usage patterns to enhance features
  • Communicate: Send service updates, security alerts, and (optional) marketing emails
  • Billing: Process payments through our payment provider (Stripe)
  • Security: Detect and prevent fraud, abuse, and security incidents

4. Third-Party Services

We use the following third-party services:

  • Anthropic (Claude AI): For AI analysis of errors and code generation
  • GitHub: For repository access and pull request creation
  • Stripe: For payment processing
  • Fly.io: For application hosting

Each third-party service has its own privacy policy. We only share data necessary for service operation.

5. Data Retention

  • Account data: Retained until you delete your account
  • Error data: Retained for 90 days after the error is resolved
  • AI analyses: Retained for 1 year for service improvement
  • Usage logs: Retained for 30 days

6. Your Rights (GDPR)

Under GDPR, you have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate personal data
  • Erasure: Delete your account and all associated data
  • Portability: Export your data in a machine-readable format
  • Object: Opt out of marketing communications

Delete Your Account

You can permanently delete your account and all associated data. This action cannot be undone.

To delete your account, go to Billing and click "Delete Account", or contact us at privacy@drakonsystems.com.

7. Security

We implement industry-standard security measures including:

  • HTTPS encryption for all data in transit
  • Encrypted storage for sensitive credentials
  • Secure password hashing (bcrypt)
  • Optional two-factor authentication
  • Regular security audits

8. Cookies

We use minimal cookies essential for service operation:

  • Authentication: Session tokens stored in localStorage (not cookies)
  • Preferences: User interface preferences

We do not use tracking cookies or third-party analytics that track you across websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a notice on our website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: